Managed IT support
Helpdesk, on-site and remote support, device setup, and staff onboarding/offboarding — one number to call when anyone gets stuck.
Paradigm IT — Reliable IT support for growing businesses.
IT support that just works — without the enterprise complexity.
Managed IT support, Microsoft 365 and SharePoint, cybersecurity basics, and emergency help for Mississauga and GTA small businesses. Fewer tech problems, faster support, predictable monthly costs.
Microsoft 365 / SharePoint setup from $750 · Monthly support plans sized to your team
Who this is for
- Clinics and healthcare practices (PHIPA-aware setups)
- Law, accounting, and real estate offices
- Nonprofits and charities
- Offices with 5–50 staff who need things to just work
What's included
Emergency IT support
24/7 availability with emergency requests acknowledged within 15 minutes. We engage immediately and stay on it until resolved.
Microsoft 365 & SharePoint
Fix messy permissions, migrate scattered files into a structured SharePoint, set up Teams properly, and train your staff on the result.
Cybersecurity basics
MFA everywhere, access control, phishing protection, and security-first practices aligned with industry standards.
Backup & disaster recovery
Automated, tested backups for files, email, and key systems — so one bad day doesn't become a bad month.
Vendor coordination
We deal with your internet provider, printer vendor, and software suppliers so your team doesn't have to.
How it works
01
Free IT health check
A 20–30 minute review of your current setup. You get a one-page summary: three quick wins, risk level, and a recommended next step.
02
Fix the foundations
We stabilize what's causing pain first — backups, permissions, email, security gaps — as a scoped project with a clear price.
03
Ongoing support
A monthly plan sized to your team. No long-term contracts; we earn it month after month.
Common questions
How much does managed IT support cost?
Plans depend on users, devices, and locations. Most small teams land in the $500–$2,500/month range. One-time projects like a Microsoft 365 cleanup start around $750. The free health check gives you a concrete number before you commit to anything.
Can you take over from our current IT provider?
Yes — we handle the transition: documentation, credentials, licensing, and vendor handoffs. Most switches complete within two weeks with no downtime for staff.
Do you come on-site?
Yes, across Mississauga and the GTA. Day-to-day issues are usually faster remotely; installs, network work, and emergencies bring us on-site.
We're a clinic — can you work within PHIPA?
Yes. We design file access, backups, and remote work setups for Ontario clinics with PHIPA (Ontario's health privacy law) in mind, and we document decisions so you can show your compliance thinking.